Technical Issues

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Post by Tex on Fri 20 Apr - 16:57

@RKR Connection wrote:@Tex We have not done away with the notifications, we are working to get them up and running and are hopeful to have it resolved soon. You'll want to catch up earlier in this thread so you can get the context. You can start here and work your way down. Please PM the staff with any questions after you're done. Thanks!
@RKR Connection

Ah, perfect. Thanks!
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Post by Darth Rowan on Sat 21 Apr - 0:56

The original 'Like' button/adapted notification system is back up.

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Thanks so much to our master code breaker! sunny

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Post by IoJovi on Sat 21 Apr - 2:20

@Darth Rowan wrote:The original 'Like' button/adapted notification system is back up.

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Thanks so much to our master code breaker! sunny
@Darth Rowan


THANK THE MAKER!!!!!!!!!!!!!!!! cheers cheers cheers i was having withdrawals without even realizing it!!!
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Post by Saracene on Sat 5 May - 0:52

Hey everyone, I sent someone a PM on Wednesday and it's still sitting in my Outbox instead of Sent - does it mean it didn't get sent yet? I haven't got a reply back so just wanted to check if my message is stalled for some reason.
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Post by Irina de France on Sat 5 May - 1:23

@Saracene wrote:Hey everyone, I sent someone a PM on Wednesday and it's still sitting in my Outbox instead of Sent - does it mean it didn't get sent yet? I haven't got a reply back so just wanted to check if my message is stalled for some reason.
@Saracene

If I recall well, that's because the PM you sent hasn't been opened yet by the person you sent it too. That's why it's still in your outbox.

If it's important, I can maybe help you if you want? Smile
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Post by Saracene on Sat 5 May - 2:14

@Irina de France wrote:
@Saracene wrote:Hey everyone, I sent someone a PM on Wednesday and it's still sitting in my Outbox instead of Sent - does it mean it didn't get sent yet? I haven't got a reply back so just wanted to check if my message is stalled for some reason.
@Saracene

If I recall well, that's because the PM you sent hasn't been opened yet by the person you sent it too. That's why it's still in your outbox.

If it's important, I can maybe help you if you want? Smile
@Irina de France

Ah ok thanks for clarifying. It's ok, just wanted to know how it worked Smile
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Post by Darth Rowan on Sat 5 May - 2:52

@Irina de France wrote:
@Saracene wrote:Hey everyone, I sent someone a PM on Wednesday and it's still sitting in my Outbox instead of Sent - does it mean it didn't get sent yet? I haven't got a reply back so just wanted to check if my message is stalled for some reason.
@Saracene

If I recall well, that's because the PM you sent hasn't been opened yet by the person you sent it too. That's why it's still in your outbox.

If it's important, I can maybe help you if you want? Smile
@Irina de France

This is correct; once the PM has been read, it will move from the Outbox to the Sentbox. You can actually still edit your PM while it is in the Outbox, but not after it has been read. This info is in the Forum User Manual.

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Post by Kylo Rey on Thu 24 May - 20:10

Like button vanish for anyone else? It has on my end. Not getting any new notifs for it either.
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Post by IoJovi on Thu 24 May - 20:15

@Kylo Rey wrote:Like button vanish for anyone else? It has on my end. Not getting any new notifs for it either.

Yep, just noticed it. I feel like I’m not wearing clothes or something to that effect without it... Laughing
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Post by californiagirl on Thu 24 May - 20:16

Yeah, the like button is replaced by plus and minus buttons in the upper right. There's also no mention button.
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Post by Irina de France on Thu 24 May - 23:51

It happens from time to time. Sometimes it disappears for a while, then it reappears. If the problem persists, we'll see what we can do about it. Smile
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Post by rawpowah on Fri 25 May - 0:00

I think because the mention button is no longer there, I can't see my notifications anymore Sad

Is anyone else having problems with their notifications not showing?
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Post by Darth Rowan on Fri 25 May - 1:43

@rawpowah wrote:I think because the mention button is no longer there, I can't see my notifications anymore Sad

Is anyone else having problems with their notifications not showing?

The likes and mentions are down. You should be getting notifications for everything except likes - quotes, tags, and replies in watched threads should be unaffected, as well as PMs and friend requests. Please check if this is working for you and let us know.

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Post by Darth Rowan on Fri 25 May - 2:47

Alright, the Likes and Mentions are back up and running. Sorry for the inconvenience! ^^

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Post by IoJovi on Fri 25 May - 2:49

@Darth Rowan wrote:Alright, the Likes and Mentions are back up and running. Sorry for the inconvenience! ^^
@Darth Rowan

cheers

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Post by rawpowah on Fri 25 May - 8:23

@Darth Rowan wrote:
@rawpowah wrote:I think because the mention button is no longer there, I can't see my notifications anymore Sad

Is anyone else having problems with their notifications not showing?

The likes and mentions are down. You should be getting notifications for everything except likes - quotes, tags, and replies in watched threads should be unaffected, as well as PMs and friend requests. Please check if this is working for you and let us know.
@Darth Rowan

I think it's working now. I got a notification from a like from you. Thank you very much for solving the issue. The mention stuff was pretty big, since I'd hate to miss a reply. Smile
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Post by snufkin on Sun 10 Jun - 18:12

Anybody having issues with accessing the forum using a mobile device? I've mostly switched my Internet browsing over to a hand-me-down iPad and in the past 24 or so hours, I can't access either the login and I also can't switch over to browsing the desktop interface. The popover for the app (and I suspect that the answer here is that they'd rather have you use the app) is still there. But it just changed over for me (and I've checked with both browsers I run on that iPad, Safari and Chrome) in the past day.
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Post by Darth Rowan on Sun 10 Jun - 18:21

@snufkin wrote:Anybody having issues with accessing the forum using a mobile device? I've mostly switched my Internet browsing over to a hand-me-down iPad and in the past 24 or so hours, I can't access either the login and I also can't switch over to browsing the desktop interface. The popover for the app (and I suspect that the answer here is that they'd rather have you use the app) is still there. But it just changed over for me (and I've checked with both browsers I run on that iPad, Safari and Chrome) in the past day.
@snufkin

I’m actually logged in from my phone right now without any issue and I dont use the Forumotion app. I will try my iPad and see if I get any issue. Anyone else having this problem?

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Post by snufkin on Sun 10 Jun - 18:28

@Darth Rowan - I'll have to check on my phone. But I have the iPad synched with it (identical settings), so I've been assuming that it means it'd be the same thing on my phone. But will check.
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Post by snufkin on Sun 10 Jun - 21:30

On my phone and I can get to desktop and login. For whatever reason it’s just my iPad that’s started doing mobile/app only and not showing the login prompts
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Post by Darth Rowan on Sun 10 Jun - 22:28

@snufkin wrote:On my phone and I can get to desktop and login. For whatever reason it’s just my iPad that’s started doing mobile/app only and not showing the login prompts
@snufkin

Ok thanks for checking. I’m posting from my iPad right now, again without the app (sorry it took me a while, I couldn’t find my charger). I think this issue might have to do with your iPad’s settings?

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Post by snufkin on Sun 10 Jun - 22:50

@Darth Rowan It must have something to do with it because I just updated the iOS on it.
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Post by Darth Rowan on Sun 10 Jun - 23:40

@snufkin wrote:@Darth Rowan It must have something to do with it because I just updated the iOS on it.
@snufkin

That makes sense, and it has happened before to users when update their iOS, going back to 2016 from what I can see in the FAQ. In that case Forumotion recommends clearing your cache.

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Post by BB-Rey on Mon 11 Jun - 16:30

Is anyone else having trouble seeing the toolbar on the mobile version of the site?
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Post by Kylo Rey on Mon 11 Jun - 16:31

@BB-Rey wrote:Is anyone else having trouble seeing the toolbar on the mobile version of the site?
@BB-Rey

It's happening to me too! The three lines aren't appearing. I have to use the iPhone request desktop site function to change it.
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