Technical Issues

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Post by Darth Rowan on Mon 11 Jun 2018 - 10:33

@BB-Rey wrote:Is anyone else having trouble seeing the toolbar on the mobile version of the site?
@BB-Rey

Did you try closing the app banner? I will see if I can get it inactivated, it is a big annoyance.

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Post by BB-Rey on Mon 11 Jun 2018 - 10:38

@Kylo Rey

That's exactly how it is for me. And the only way I can get it to work is requesting Desktop Mode or adding myself as my own friend. lol

@Darth Rowan

I don't believe so? I'm not sure.

Edit: It's working for me now! Thank you.
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Post by Kylo Rey on Mon 11 Jun 2018 - 12:47

It's working for me now. Thanks! @Darth Rowan
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Post by Maria Antonietta on Sat 16 Jun 2018 - 6:58

I can't see the posts I'm tagged in and I can't delete the notifications for the likes I receive
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Post by Irina de France on Sat 16 Jun 2018 - 7:07

@Maria Antonietta Have you tried going in your profile in the notifications tab? Is there any issue there?
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Post by Darth Rowan on Sat 16 Jun 2018 - 10:39

@Irina de France wrote:@Maria Antonietta Have you tried going in your profile in the notifications tab? Is there any issue there?
@Irina de France

Agreed, this is the thing to do first:
Technical Issues - Page 8 Screen10

Check your settings in the notifications tab. Something may be unchecked that shouldn't be. You can also delete your alerts there.

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Post by SW_Heroine_Journey on Fri 29 Jun 2018 - 9:30

The ability to know when there are new posts with a forum (it was highlighted in red), is no longer occurring.  I don't believe I did anything different.  Hoping it can be fixed because it then simplified navigation of the entire forum, yet if not, I will adapt. Very Happy
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Post by Darth Rowan on Fri 29 Jun 2018 - 23:04

@SW_Heroine_Journey wrote:The ability to know when there are new posts with a forum (it was highlighted in red), is no longer occurring.  I don't believe I did anything different.  Hoping it can be fixed because it then simplified navigation of the entire forum, yet if not, I will adapt. Very Happy

Hmm the new post alerts are working as usual on our end.
Is anyone else experiencing this issue?
@SW_Heroine_Journey Please check in when you log in again and let us know if this still occurring for you. Thanks!

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Post by SW_Heroine_Journey on Sat 30 Jun 2018 - 0:12

@Darth Rowan wrote:
@SW_Heroine_Journey wrote:The ability to know when there are new posts with a forum (it was highlighted in red), is no longer occurring.  I don't believe I did anything different.  Hoping it can be fixed because it then simplified navigation of the entire forum, yet if not, I will adapt. Very Happy

Hmm the new post alerts are working as usual on our end.
Is anyone else experiencing this issue?
@SW_Heroine_Journey  Please check in when you log in again and let us know if this still occurring for you. Thanks!
@Darth Rowan
Unfortunately it is! Sad  I logged out, and then logged back in again; to see if that would help, and I am still not showing the red to show new posts in a specific forum.
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Post by Darth Rowan on Sat 30 Jun 2018 - 21:57

@SW_Heroine_Journey wrote:
@Darth Rowan wrote:
@SW_Heroine_Journey wrote:The ability to know when there are new posts with a forum (it was highlighted in red), is no longer occurring.  I don't believe I did anything different.  Hoping it can be fixed because it then simplified navigation of the entire forum, yet if not, I will adapt. Very Happy

Hmm the new post alerts are working as usual on our end.
Is anyone else experiencing this issue?
@SW_Heroine_Journey  Please check in when you log in again and let us know if this still occurring for you. Thanks!
@Darth Rowan
Unfortunately it is! Sad  I logged out, and then logged back in again; to see if that would help, and I am still not showing the red to show new posts in a specific forum.

@SW_Heroine_Journey it seems like this is an issue that is affecting you individually, so I'm thinking it might be your browser. Did you try a different one? You can also try clearing your browser's cache. Let me know how it went.

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Post by SW_Heroine_Journey on Sun 1 Jul 2018 - 0:34

@Darth Rowan wrote:
@SW_Heroine_Journey wrote:
@Darth Rowan wrote:
@SW_Heroine_Journey wrote:The ability to know when there are new posts with a forum (it was highlighted in red), is no longer occurring.  I don't believe I did anything different.  Hoping it can be fixed because it then simplified navigation of the entire forum, yet if not, I will adapt. Very Happy

Hmm the new post alerts are working as usual on our end.
Is anyone else experiencing this issue?
@SW_Heroine_Journey  Please check in when you log in again and let us know if this still occurring for you. Thanks!
@Darth Rowan
Unfortunately it is! Sad  I logged out, and then logged back in again; to see if that would help, and I am still not showing the red to show new posts in a specific forum.

@SW_Heroine_Journey it seems like this is an issue that is affecting you individually, so I'm thinking it might be your browser. Did you try a different one? You can also try clearing your browser's cache. Let me know how it went.
@Darth Rowan
Thank you!

It appears fine now...(fingers are crossed it stays!) Very Happy

I have a Chromebook, so I am at the mercy of Google.  lol I did check to see it was updated, and it is....so, it's something I need to wait until Google decides it is worthy of an update (if by chance my observation of it looking well does not stay). Smile
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Post by Darth Rowan on Sun 1 Jul 2018 - 22:51

@SW_Heroine_Journey wrote:
@Darth Rowan wrote:
@SW_Heroine_Journey wrote:
@Darth Rowan wrote:
@SW_Heroine_Journey wrote:The ability to know when there are new posts with a forum (it was highlighted in red), is no longer occurring.  I don't believe I did anything different.  Hoping it can be fixed because it then simplified navigation of the entire forum, yet if not, I will adapt. Very Happy

Hmm the new post alerts are working as usual on our end.
Is anyone else experiencing this issue?
@SW_Heroine_Journey  Please check in when you log in again and let us know if this still occurring for you. Thanks!
@Darth Rowan
Unfortunately it is! Sad  I logged out, and then logged back in again; to see if that would help, and I am still not showing the red to show new posts in a specific forum.

@SW_Heroine_Journey it seems like this is an issue that is affecting you individually, so I'm thinking it might be your browser. Did you try a different one? You can also try clearing your browser's cache. Let me know how it went.
@Darth Rowan
Thank you!

It appears fine now...(fingers are crossed it stays!) Very Happy

I have a Chromebook, so I am at the mercy of Google.  lol I did check to see it was updated, and it is....so, it's something I need to wait until Google decides it is worthy of an update (if by chance my observation of it looking well does not stay). Smile
@SW_Heroine_Journey

Glad it got resolved! If there's one thing I've learned working on this site is that when in doubt, check your browser lol.

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Post by RKR Connection on Wed 22 Aug 2018 - 8:13

Dear Everyone,

You may have noticed that the site was down for several hours yesterday and this morning. This was due to an issue with the platform's servers which affected all of its sites, including the technical support. We apologize for any inconvenience!

Please save our forum's email so that you can connect with our team offsite if issues like this should recur: reylo.forum@gmail.com.

Best,

Reylo Skyforum Staff
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Post by Darth Rowan on Fri 26 Apr 2019 - 9:54

@Sarah_Loves28 I see that you are still having some technical problems. I sent you an email, but feel free to reply here as well. Are you having problems with private messages only or is it also with posts?

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Post by Sarah_Loves28 on Fri 26 Apr 2019 - 13:59

@Darth Rowan it was just private messages.
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Post by guardienne on Mon 17 Jun 2019 - 13:31

Dunno if that qualifies as a technical issue i'm just confused because the forum navigation appears to be in Chinese now. I haven't used it on mobile in aeons so this may be normal. It's just that my reading of Chinese characters isn't very advanced.
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Post by guardienne on Tue 18 Jun 2019 - 15:06

Aha! I have not Been using the web Version! Lo!
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Post by motherofpearl1 on Fri 5 Jul 2019 - 7:52

I've just got a private message, but I can't open it. I pressed 'select' but all it did was highlight it.

Don't know if it's my stupid iPad though!
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Post by Moonlight13 on Fri 5 Jul 2019 - 12:00

@motherofpearl1 wrote:I've just got a private message, but I can't open it. I pressed 'select' but all it did was highlight it.

Don't know if it's my stupid iPad though!
@motherofpearl1
Hi! You don't need to press "select", you just have to click on the PM's title.
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