Technical Issues

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Re: Technical Issues

Post by Darth Rowan on Mon 11 Jun 2018, 10:33 am

@BB-Rey wrote:Is anyone else having trouble seeing the toolbar on the mobile version of the site?
@BB-Rey

Did you try closing the app banner? I will see if I can get it inactivated, it is a big annoyance.

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Re: Technical Issues

Post by BB-Rey on Mon 11 Jun 2018, 10:38 am

@Kylo Rey

That's exactly how it is for me. And the only way I can get it to work is requesting Desktop Mode or adding myself as my own friend. lol

@Darth Rowan

I don't believe so? I'm not sure.

Edit: It's working for me now! Thank you.
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Re: Technical Issues

Post by Kylo Rey on Mon 11 Jun 2018, 12:47 pm

It's working for me now. Thanks! @Darth Rowan
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Re: Technical Issues

Post by Maria Antonietta on Sat 16 Jun 2018, 6:58 am

I can't see the posts I'm tagged in and I can't delete the notifications for the likes I receive
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Re: Technical Issues

Post by Irina de France on Sat 16 Jun 2018, 7:07 am

@Maria Antonietta Have you tried going in your profile in the notifications tab? Is there any issue there?
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Re: Technical Issues

Post by Darth Rowan on Sat 16 Jun 2018, 10:39 am

@Irina de France wrote:@Maria Antonietta Have you tried going in your profile in the notifications tab? Is there any issue there?
@Irina de France

Agreed, this is the thing to do first:


Check your settings in the notifications tab. Something may be unchecked that shouldn't be. You can also delete your alerts there.

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Re: Technical Issues

Post by SW_Heroine_Journey on Fri 29 Jun 2018, 9:30 am

The ability to know when there are new posts with a forum (it was highlighted in red), is no longer occurring.  I don't believe I did anything different.  Hoping it can be fixed because it then simplified navigation of the entire forum, yet if not, I will adapt. Very Happy
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Re: Technical Issues

Post by Darth Rowan on Fri 29 Jun 2018, 11:04 pm

@SW_Heroine_Journey wrote:The ability to know when there are new posts with a forum (it was highlighted in red), is no longer occurring.  I don't believe I did anything different.  Hoping it can be fixed because it then simplified navigation of the entire forum, yet if not, I will adapt. Very Happy

Hmm the new post alerts are working as usual on our end.
Is anyone else experiencing this issue?
@SW_Heroine_Journey Please check in when you log in again and let us know if this still occurring for you. Thanks!

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Re: Technical Issues

Post by SW_Heroine_Journey on Sat 30 Jun 2018, 12:12 am

@Darth Rowan wrote:
@SW_Heroine_Journey wrote:The ability to know when there are new posts with a forum (it was highlighted in red), is no longer occurring.  I don't believe I did anything different.  Hoping it can be fixed because it then simplified navigation of the entire forum, yet if not, I will adapt. Very Happy

Hmm the new post alerts are working as usual on our end.
Is anyone else experiencing this issue?
@SW_Heroine_Journey  Please check in when you log in again and let us know if this still occurring for you. Thanks!
@Darth Rowan
Unfortunately it is! Sad  I logged out, and then logged back in again; to see if that would help, and I am still not showing the red to show new posts in a specific forum.
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Re: Technical Issues

Post by Darth Rowan on Sat 30 Jun 2018, 9:57 pm

@SW_Heroine_Journey wrote:
@Darth Rowan wrote:
@SW_Heroine_Journey wrote:The ability to know when there are new posts with a forum (it was highlighted in red), is no longer occurring.  I don't believe I did anything different.  Hoping it can be fixed because it then simplified navigation of the entire forum, yet if not, I will adapt. Very Happy

Hmm the new post alerts are working as usual on our end.
Is anyone else experiencing this issue?
@SW_Heroine_Journey  Please check in when you log in again and let us know if this still occurring for you. Thanks!
@Darth Rowan
Unfortunately it is! Sad  I logged out, and then logged back in again; to see if that would help, and I am still not showing the red to show new posts in a specific forum.

@SW_Heroine_Journey it seems like this is an issue that is affecting you individually, so I'm thinking it might be your browser. Did you try a different one? You can also try clearing your browser's cache. Let me know how it went.

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Re: Technical Issues

Post by SW_Heroine_Journey on Sun 01 Jul 2018, 12:34 am

@Darth Rowan wrote:
@SW_Heroine_Journey wrote:
@Darth Rowan wrote:
@SW_Heroine_Journey wrote:The ability to know when there are new posts with a forum (it was highlighted in red), is no longer occurring.  I don't believe I did anything different.  Hoping it can be fixed because it then simplified navigation of the entire forum, yet if not, I will adapt. Very Happy

Hmm the new post alerts are working as usual on our end.
Is anyone else experiencing this issue?
@SW_Heroine_Journey  Please check in when you log in again and let us know if this still occurring for you. Thanks!
@Darth Rowan
Unfortunately it is! Sad  I logged out, and then logged back in again; to see if that would help, and I am still not showing the red to show new posts in a specific forum.

@SW_Heroine_Journey it seems like this is an issue that is affecting you individually, so I'm thinking it might be your browser. Did you try a different one? You can also try clearing your browser's cache. Let me know how it went.
@Darth Rowan
Thank you!

It appears fine now...(fingers are crossed it stays!) Very Happy

I have a Chromebook, so I am at the mercy of Google.  lol I did check to see it was updated, and it is....so, it's something I need to wait until Google decides it is worthy of an update (if by chance my observation of it looking well does not stay). Smile
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Re: Technical Issues

Post by Darth Rowan on Sun 01 Jul 2018, 10:51 pm

@SW_Heroine_Journey wrote:
@Darth Rowan wrote:
@SW_Heroine_Journey wrote:
@Darth Rowan wrote:
@SW_Heroine_Journey wrote:The ability to know when there are new posts with a forum (it was highlighted in red), is no longer occurring.  I don't believe I did anything different.  Hoping it can be fixed because it then simplified navigation of the entire forum, yet if not, I will adapt. Very Happy

Hmm the new post alerts are working as usual on our end.
Is anyone else experiencing this issue?
@SW_Heroine_Journey  Please check in when you log in again and let us know if this still occurring for you. Thanks!
@Darth Rowan
Unfortunately it is! Sad  I logged out, and then logged back in again; to see if that would help, and I am still not showing the red to show new posts in a specific forum.

@SW_Heroine_Journey it seems like this is an issue that is affecting you individually, so I'm thinking it might be your browser. Did you try a different one? You can also try clearing your browser's cache. Let me know how it went.
@Darth Rowan
Thank you!

It appears fine now...(fingers are crossed it stays!) Very Happy

I have a Chromebook, so I am at the mercy of Google.  lol I did check to see it was updated, and it is....so, it's something I need to wait until Google decides it is worthy of an update (if by chance my observation of it looking well does not stay). Smile
@SW_Heroine_Journey

Glad it got resolved! If there's one thing I've learned working on this site is that when in doubt, check your browser lol.

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Re: Technical Issues

Post by RKR Connection on Wed 22 Aug 2018, 8:13 am

Dear Everyone,

You may have noticed that the site was down for several hours yesterday and this morning. This was due to an issue with the platform's servers which affected all of its sites, including the technical support. We apologize for any inconvenience!

Please save our forum's email so that you can connect with our team offsite if issues like this should recur: reylo.forum@gmail.com.

Best,

Reylo Skyforum Staff
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